Frequently Asked Questions – Galaxy Cleaning Egypt

We’ve gathered the most frequently asked questions about our cleaning services.
If you don’t find your answer here, feel free to contact us directly via WhatsApp — it’s the fastest way to get a response.

1. Do you offer services in all areas?

Yes, we provide services in Cairo, Alexandria, Hurghada, and other selected governorates depending on our schedule.
Please contact us to confirm service availability in your area.

2. Do I need to move the furniture before cleaning?

No, cleaning is done entirely on-site without needing to move or dismantle any furniture.

3. What cleaning method do you use?

We use professional equipment and safe, fabric-friendly cleaning products, without relying on steam which may damage delicate materials.

4. Do you offer a service guarantee?

Yes, we guarantee satisfactory results from the very first visit.
Your satisfaction is our priority.

5. 📞 What’s the fastest way to contact you or make a booking?

The fastest and easiest way to reach us is via WhatsApp, available 24/7.
On WhatsApp, you can:
✔️ Ask about prices and offers
✔️ Send photos of your furniture
✔️ Easily book your appointment

6. Do you require a deposit?

Yes, to ensure serious bookings.

🔹 Within Cairo: A 25% deposit is required to confirm the appointment.
🔹 Outside Cairo: A 50% deposit is required before dispatching our team.

This helps us organize our schedule efficiently and ensure commitment from both sides.

7. Do you offer any promotions or discounts?

Currently, we do not offer discounts, but we guarantee high-quality service and fair pricing.

Still have a question?

Message us on WhatsApp and we’ll respond immediately.

📞 WhatsApp
✉️ info@galaxycleaning-services.com
📱 +2 01559936270